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Prevention of burnout syndrome among emergency service workers
DANIELOVÁ, Barbora
The thesis is focused on the prevention of burnout syndrome in the IRS workers. This thesis was prepared in the context of the SARS-CoV-2 pandemic, which hit the Czech Republic in 2020, and due to the pandemic situation, including extraordinary governmental measures, integrated rescue system workers were exposed to a great psychological, but also physical load. In the theoretical part of this thesis, the integrated rescue system was briefly described, but also the stress that contributes to the development of burnout syndrome in the long term. Subsequently, the theoretical part described the burnout syndrome and its phases. Furthermore, the symptoms of burnout syndrome, risk factors or treatment were presented. An indispensable part,without which this thesis could not be complete, is the section devoted to the prevention of burnout syndrome. The main objective of this thesis was to list the factors that contribute to the development of burnout syndrome including preventive measures that reduce the likelihood of burnout syndrome. The topic of prevention of burnout syndrome was focused only on the personnel of basic units of the IZS. To achieve the stated aim of this thesis, a custom questionnaire was constructed and used in the survey. The practical part of this thesis deals with the prevention of burnout syndrome in the workers of basic units of the IZS. The questionnaire that was constructed contains twenty-four questions, fourteen of which are related to the SARS-Cov-2 pandemic and also intertwined with the prevention of this syndrome. From the analysis of the questionnaire survey, it was found that the prevention of burnout syndrome is neglected among the integrated rescue system workers in the Czech Republic. On the basis of subjective answers of the personnel of basic units of the IZS it was found that they may be more at risk of developing burnout syndrome due to the SARS-CoV-2 pandemic. Since no official diagnostic questionnaire was used, I would have welcomed the involvement of some erudite social psychology personnel on this issue. From the resulting findings included in this thesis, a recommendation for practice has been developed, which includes five practices that, if applied, could improve the current state of the art in the prevention of the syndrome in future integrated rescue workers.
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